Software Programmer jobs in Gurgaon - Imperial Training & Consulting

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  • Job View 33 Views
  • Applicants Less than 5 Applicants
  • 2019-03-29

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES :

- Understanding of the IVR project requirements.

- Create requirement and solution analysis documents.

- Developing and testing VXML module.

- Developing and testing complex IVR call flows.

- Perform root cause analysis and determine cause of problems in order to develop specific solution to an issue.

- Own day to day production Support.

- Candidate must be ready to work in the Night-shift (Eastern Time)

QUALIFICATIONS AND REQUIREMENTS :

Qualification :

- Bachelor's degree in Computer Science or related field, or equivalent related work experience.

Experience :

- 1-3 Years of experience in VXML programming.

- Working knowledge of grammar design and development using GRXML.

- Working knowledge of Java and Javascript

- Working knowledge of web-service (SOAP or RESTful)

- Knowledge on how to work on multi language IVR.

- Must have the ability to prioritize and multi- task within a secure environment and the capability to work in a tight- deadline environment.

- Knowledge of Genesys Composer development will be added advantage.

- Excellent verbal and written communication skills

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

IT Software - Others

Number of Vacancy

3

Education

Other Bachelor Degree


About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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