Social Media Associate jobs in Delhi/NCR - Career Hotspot & Services

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  • Job View 6 Views
  • Applicants Less than 5 Applicants
  • 2019-03-15

Job Description

Social Media Associate(Customer care) at #Okhla Industrial Area,

New Delhi

Graduation Only/6 months exp | Fresher | 18 - 30 yrs age only |

Male Only

Salary ₹15,000 to ₹25.0 K Monthly

Candidates should have excellent written comm. skills, who are interested to handle Social Media Platforms and expertise in solving Customer queries with Chat support skills. -

For Evening/Night shift male candidates mandatory, No. of requirement-10, Salary up to 20-25k.

incentives based on their performance will be discussed in training.

Shift Timings:- 4:00 pm - 1:00 am (night shift) | for Male Candidates only

#Communication-Candidate must have excellent oral and written communication skills in English

#Location-Candidate from nearby location preferred

#Communication-should have an excellent email etiquette

The role:

1)Handling social media channels for OneDirect and its clients which includes capturing all relevant mentions and responding to them across social media channels.

2)Report any mentions that require client intervention and ensure timely and adequate response.

3)Raise tickets and bucket mentions in the correct category for reporting.

4)Ensuring seamless communication with OneDirect Clients so that all responses posted to the customers are in line with client persona.

5)Gather broad insights about each client, the kind of mentions (complaints/queries/feedback) by their customers and report the same.

le.

Industry

Computer / IT

Functional Area

IT Software - Others

Number of Vacancy

10

Education

Other Bachelor Degree


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