Service Desk Executive - IT Coordinator jobs in Pune - Precision Infomatic (m) Pvt. Ltd

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  • Job View 18 Views
  • Applicants Less than 5 Applicants
  • 2019-05-11

Job Description

Precision Group hiring for Service Desk Executive and inviting employee referral profiles for Pune - Yerwada.

PREFERABLY MALE CANDIDATES ONLY

Position Service Desk Executive

Role IT Coordinator (Non-Technical)

Level L1

Job Location Pune-Yerwada

Experience 1 year Fresher’s are not eligible

Job Type Office

Shift timing General Shift

Communication Good in verbal & written communication skills

Job Description:-

 Provide excellent chat and email support to resolve user tickets

 Quickly identify and escalate user reported issues to the support team, lead and cross-functional

 Partners

 Knowledge and awareness in working on any support ticketing tools

 Demonstrate innovation and intuition in identifying areas requiring operational adaptation

 And/or improvement

 Follow strict guidelines and procedures (SLA)

 Ability to follow the direction of management

 Ability and willingness to quickly complete large volumes of work with high quality

 Extreme low tolerance for errors

 Excellent communication in English (Verbal and written)

 Willing to work in rotational shift operations

 All other tasks as assigning

Industry

Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

3

Education

Diploma


About Precision Infomatic (m) Pvt. Ltd

With Our Expertise in Research and Development for It Solutions and Services, We Transform Business Models and Technologies By Creating Stable, Complementive and Value-adding Solutions.

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