Service Desk Executive - IT Coordinator jobs in Pune - Precision Infomatic (m) Pvt. Ltd
Precision Group hiring for Service Desk Executive and inviting employee referral profiles for Pune - Yerwada.
PREFERABLY MALE CANDIDATES ONLY
Position Service Desk Executive
Role IT Coordinator (Non-Technical)
Job Location Pune-Yerwada
Experience 1 year Fresher’s are not eligible
Job Type Office
Shift timing General Shift
Communication Good in verbal & written communication skills
Provide excellent chat and email support to resolve user tickets
Quickly identify and escalate user reported issues to the support team, lead and cross-functional
Knowledge and awareness in working on any support ticketing tools
Demonstrate innovation and intuition in identifying areas requiring operational adaptation
Follow strict guidelines and procedures (SLA)
Ability to follow the direction of management
Ability and willingness to quickly complete large volumes of work with high quality
Extreme low tolerance for errors
Excellent communication in English (Verbal and written)
Willing to work in rotational shift operations
All other tasks as assigning
About Precision Infomatic (m) Pvt. Ltd
With Our Expertise in Research and Development for It Solutions and Services, We Transform Business Models and Technologies By Creating Stable, Complementive and Value-adding Solutions.
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