Service Desk Analyst jobs in Chennai - Micro Academy

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  • Applicants Less than 5 Applicants
  • 2019-10-05

Job Description

Job location :Chennai

Skill Sets and Tasks to be performed: Senior Service Desk Analyst

Exp : 4 - 10

Sal - 3 - 5 LPA

Operating Systems ( Windows and Red Hat Linux), Microsoft Office 365, BMC Remedy Service Management Suite,

HP OpenView, ServiceNow, Chatbot, Sailpoint Identity Access Management (IAM), Sharepoint, Confluence , BlackBerry, VDS/VPN etc.

All the resources would have successfully undergone Accent Neutralization Training and proficient to handle phone and chat support.

The routine tasks to be performed by the contracted resources are:

“Password Support”,”Desktop Application Support”,”Email Support”,

”Remote Connectivity Support”,”Resolve Network Connectivity”,”File Restoration”,

”Telecommunication Support”,”BlackBerry”,”Good Support,

Mainframe SupportAccess Management Support-High Risk Termination / Temporary Disablement



Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy



Other Bachelor Degree

About Micro Academy

Micro Academy (I) Pvt. Ltd. provides high-end Technical Training and Recruitment Services to a broad spectrum of customers across the globe. We provide training and consultancy across India, Africa and the Middle East

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