Service Delivery Head (Female) jobs in Mohali - Imperial Training & Consulting

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  • Job View 61 Views
  • Applicants Less than 5 Applicants
  • 2019-03-08

Job Description

Job Description:

-Identifies a client's needs & oversees the delivery of the services

-Provide consistently high levels of customer service

-Helps in any interruption while transitions

-Client Relationship Management

-Primary contact for client concerns

-Reporting system

Desired Candidate Profile

-Must have managed the Voice & back office troubleshooting for BPO Process

-Service Delivery support or transition to US/UK client

-Excellent Communication skills

-Valid passport & if possible not mandate a US Visa

-Open for night shift

-Immediate Joiner

Key Skills


Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy



Higher Secondary

About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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