Number of Vacancy
Other Bachelor Degree
About Samhridya Software Solutions Pvt Ltd.
• The primary task of a Senior Customer Support executive is to handle calls from customers and provide them with a solution to their queries.
• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
• Should have good Oral and written communication.
• An effective communicator, probably fluid with what he/she is speaking.
• Should be a computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
A Minimum Degree is preferred with Mandatory language skills in English,Telugu and Hindi (Listening, Speaking and Writing)
Job Type: Full-time
Qualifications and Skills
A Minimum Degree with 2 years of extensive experience
A computer operator assures you of smooth working of computer hardware systems, and network systems. Computer operators solve technical problems that arise in comput...
Whenever any job seeker clicks on your job advertisement to get information about the opportunity you are providing, you may get that prospect into an applicant. But...
Those graduation days are over now. As a fresh college pass-out, the most probable question haunting your mind should be – ‘How to get a good job’? This blog will he...