Senior Customer Service Executive

Bulwark Sales & Business Solutions Private Limited

We are looking for 1 Senior Customer Service Executive Post in Bangalore with deep knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary

esponsibilities: Customer Support II Problem Solving

Manage incoming calls and customer service inquiries

Provide information about products and services, take/cancel orders, and record details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Experience : 0 - 2 Years

No. of Openings : 1

Education : Higher Secondary

Role : Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India