Sales manager jobs in Hyderabad - Career Logic Staffing

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  • Job View 71 Views
  • Applicants Less than 5 Applicants
  • 2019-10-16

Job Description

Establish Daily/Weekly/Monthly audit process for various sales/LOB

Identify process gaps and work with sales leaders to create resolution strategies

Define and develop the Sales Support team to deliver high level of audit process

adherance.

Determines telesales quality standards by studying inbound and outbound calls

and customer service presentations; conducting test calls to telesales service

representatives on new products.

Directs quality initiatives by requiring adherence to quality assurance policies and

procedures; developing new models; implementing changes.

Monitor and evaluate training programs effectiveness, success and ROI

periodically and report on them

Facilitate and maintain internal reporting cadence for training and quality

functions

Drive ongoing performance improvements

Responsible to ensure closed loop feedback process between Training and

Quality.

Support management focus on review of key drivers, metrics and operational

processes that drive balanced scorecard and account profitability goals

Support transition and implementation of new projects, as required

Experience:

Proven 8 10 years of work experience in Sales Operations or Sales Audit roles.

Must have experience in working with Telesales or Outbound Sales teams.

Track record in designing and executing successful training programs

Familiarity with traditional and modern training methods (mentoring, coaching,

on-the-job or in classroom training, simulations etc)

Excellent communication and leadership skills

Ability to plan, multi-task and manage time effectively

Graduation required.

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

Manufacturing / Production / Quality

Number of Vacancy

1

Education

Other Bachelor Degree


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