Inbound and Out Bound Sales Process_gurgoan/noida Location

KAM Training Services

Job Responsibilities

The candidate is required to attend to the customer calls and provide them with the required information.
The candidate should be able to understand the customers inquiries and work upon resolving them within predefined
time limits.
The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of
the customer.
Respond to emails received for product and support inquiries.
Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.
Excellent Communication (both written and verbal) skills is a must.

# 5 days working