Handling inbound calls and making outbound calls as per the guidelines of the organisation.
Capturing leads, qualifying them and then routing such leads to sales for effective closure.
Responsible to ensure a call conversion to a Site Visit.
Maintaining a track record of Daily inbound and outbound calls to be made to customers, as required during an online campaign /increasedtraffic of leads.
Arranging Client Appointments with Sales. Managersat on-site locations.
Understanding competitorsto understand theirprojectofferings.
Interacting with the Marketing teams formeasuring the effectiveness of each promotional activity.
Interacting with the Sales & Marketing teams on behalf of the Contact Centre for maximum filtration of leads received for better sales conversion.
Extensive co-ordination with various support teams across to ensure complete & satisfactory resolutions in order to achieve customer delight.
Act as a coach for newexecutiveofficers & motivating them to meet and over achieve their targets.
PreparingDatabases for marketing campaigns
Sending Marketing E-mailers and SMS totheclientsas per campaign
Preparing Client Data from the overall database for Lead Harvesting
Conducting Gruha Pravesh activity for customer's taking possession
Ensuring highest level of sincerity, integrity and honesty while dealing with customers.
Adherence to Audit and Compliance norms.
Preferred Exposure to Calling Software Like
Experience : 1 - 7 Years
No. of Openings : 2
Education : Any Bachelor Degree
Role : Sales Advisor
Industry Type : Real Estate / Property / Construction
Gender : [ Male / Female ]
Job Country : India