Retail Sales Executive

Skywings Advisors Private Limited

Major Responsibilities

The role will have the following key responsibilities:

1. Commitment to Customer Satisfaction

Always putting the customers needs first

Greeting customers immediately when they enter store. Shows urgency in providing service to

customers and satisfying their needs

Exploring the underlying reasons for recurring customer problems and also going the extra mile

to find the solutions

Dealing with customer service issues such as queries and complaints

Striving to have long lasting and fruitful relationships with each of our customers

2. Providing Consultative Selling Services to the Customers

Responsible for converting the prospective customers into actual customers

Engage the customer for fact finding, pursuing the Need VS Purchase, and deliver the

recommended solution

Identifies situations involving un satisfied customers and acts quickly for resolution

3. Inventory Management

Identifying if the merchandise is available at our store

Approaching customers and keeping the store neatly stacked to avoid shrinkage

Having the basic understanding of the POS system to ensure transactions are properly and

effectively processed

Working very closely with various departments in the organization till the product reaches the

customer

4. Security & Hygiene

Ensuring the store and the inventory is neat and clean at all times

Maintaining the necessary safety measures in ensuring the safety of the store and customers

Employees at store level, engaging in the customer experience need to be properly groomed

and presentable to the customer. Uniforms need to be neat and clean and pressed

Experience : 0 - 6 Years

No. of Openings : 20

Education : Diploma, Advanced/Higher Diploma

Role : Retail Sales Executive

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India