Relationship Manager jobs in Gonda - Karan Bhalla Encompass

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  • Job View 26 Views
  • Applicants Less than 5 Applicants
  • 2018-11-09

Job Description

Job Summary

Looking for Relationship manager for a apparel retail giant. The candidate should have worked in large scale retail or hospitality field.

Female candidates only.

Responsibilities and Duties

Job Description (Basic):

Understand customer needs and develop plans to address them.

Approach potential customers to establish relationships.

Build team work and optimise the team output.

Need to be a fast learner to understand and adapt to the Company culture.

Expected to build strong relationship with our customers and boost brand image.

Delivering Floor training sessions in consultation with SM/ Trainers

Conducting periodic review of staff job results and learning needs with the help of other Manager(s)/ Supervisor(s).

Arrange proper demonstration of merchandise with the help of FAs.

Making sure that the VM of the entire store is well maintained and up to date.

Prepare Sales and Customer Relation Report by analyzing and categorizing sales information.

Identify and investigate the customer complaints and suggestions.

Understand customer demands and ensure the stock level in consultation with SM

Be updated on maintaining awareness of market trends prevailing in the retail industry.

Update all the customers about new products , prepare personalized selections for VIP customers

Be the go-to manager for all customer related queries from the customers and the management.

Required Experience, Skills and Qualifications

Other requirements:

The incumbent should be trustworthy with impeccable integrity, sound work ethics, dynamic and with excellent people communication skills.

Should have good references

Must have expertise in handling VVIP & Celebrity Customers.

Excellent Communication skills.

Able to work with Sales Team and build rapport with Customers.


Hotel / Travel / Airline / Hospitality

Functional Area

Hotel / Travel / Airlines

Number of Vacancy




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