Receptionist jobs in Kolkata - Eco - Station

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  • Job View 32 Views
  • Applicants Less than 5 Applicants
  • 2019-10-11

Job Description

Hotel reception staff helps coordinate the entire hotel. The staff are the ones that know the amount of guests checked in at the hotel, which are the guests that are leaving and which parties are checking in. Furthermore, the reception staff will know of any events, parties, weddings, or celebrations that are taking place in the hotel. The reception staff, therefore, are in charge of making the appropriate arrangements to ensure that every single party is satisfied. Also, guests and clients will approach the reception for any problems or concerns being faced. Thus, it is vital for the reception staff to be kept in the loop of everything that happens in the hotel.

Another important role that the reception staff plays is that of the personification of the hotel. When entering a hotel, the first people you see and interact with will probably be the reception staff. A good and competent set of reception staff will be able to make their guests feel comfortable, and will be able to keep things calm and level in stressful situations. Furthermore, the reception staff should know of attractions and sights to see in the area, because tourists tend to approach the reception staff to enquire about places to go in the new city.

Industry

Aviation/Airline/Aerospace

Functional Area

Cargo / Freight / Transportation / Packaging / Shipping

Number of Vacancy

35

Education

Higher Secondary

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