Quality Manager jobs in Gurgaon - SAFFRON CONSULTANCY SERVICES(SCS)

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  • Job View 92 Views
  • Applicants Less than 5 Applicants
  • 2019-04-09

Job Description

Job Title : - Quality Manager

no of Vacancies : 1

city : Gurgaon, Haryana, India

description:

shift Timing:

rotational Shifts/ Rotational Offs.

5.5 Days Working.

required Experience:

candidate Must Be Currently Working as Manager Into the Quality Department for At Least 1 Year.

must have Team Handling Experience.

must have Experience in Handling Multiple Processes (inbound, Outbound, Chat, Email).

transport: No Transport.

role and Responsibilities

monitoring the Overall Functioning of Processes, Identifying Improvement Areas and Implementing Adequate Measures to Minimize Error Opportunities.

responsible for Conducting Process Level Analysis - Root Cause Analysis, Trend Analysis, Training Need Analysis for the Process, Etc. and Designing Plan of Action to Minimize the Errors/defects.

initiating Activities/projects On the Operations Floor to Enhance Productivity with Quality.

designing New Templates, Dashboard, and Matrix to Measure Team Performance.

arranging Mandatory and Desirable Training for Qa’s

training On Qms, Data Analysis, and Basic Quality Tools to Enhance Process Improvement Ability.

adhering and Meeting the Sla's and the Contractual Obligation for the Processes Operating from all the Location.

management of Process Audits and Business Performance Reviews

excellent Communication & Interpersonal Skills with Proven Abilities in Customer Relationship Management.

directly Responsible for Implementation and Maintenance of the Company Quality System, Reporting On the Performance of the Quality System for Review and as a Basis for Improvement of the Quality System.

should have Handled a Team of Qa’s

should Be Well Versed with Excel

willing to Work During Weekends and Night Shift

desired Skill Sets:

strong Analytical Skills

strong Facilitation Skills

customer Facing and Interaction Abilities.

excellent Interpersonal and Communication Skills

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

Manufacturing / Production / Quality

Number of Vacancy

2

Education

Other Bachelor Degree


About SAFFRON CONSULTANCY SERVICES(SCS)

SAFFRON the name of our firm ,is inspired by the precious and popular spice .The three wispy Saffron threads can be gleaned from each delicate crocus which though lavender-purple in color is called traditionally as Kesar.Its effect is pristine and symbolizes purity. Akin to the potential value of this precious spice,it shall be our endeavor at Saffron Careers to deliver value to all our clients thereby Redefining Careers and at the same time retaining purity in our approach..Our firm is steadily growing over the past decade and is poised to grow further as we expand and add more activities related to career enhancement.

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