Quality Analyst jobs in Pun - itechizen global pvt ltd

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Job Description

Position Escalation Executive Specialist US Voice process Candidate should have excellent English verbal and written skills. He she should be able to figure out the loophole in the escalated issue and work upon that accordingly; i.e. either by providing refunds, working on charge backs and make the customer delight. Candidate should ensure that the customer is heard throughout the escalation process. He she should establish correct expectations, enforce relief and resolve through effective communication. Candidate... e


Call Centre / BPO / KPO

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy



Other Bachelor Degree

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