BPO Quality Analyst (Voice process)
eleanor india

  • icon job experience 2 - 3 Years
  • icon job opening 1 Openings
  • icon salary 1.5-2.5 Lac/Yr
  • icon job location Bengaluru

Key Skills

Quality Control Quality Management

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Job Description

We have An Urgent Opening for Quality Analyst (outbound) in Hsr Layout, Bangalore

monitor Agent Calls and Provides Feedback Analyzing Portfolio Performance Through Calls Monitored and Performance Reports.

improving Performance Through Interventions Leading and Participating in Client Calls Continuous Portfolio Performance Improvement

required Skills:

prior Experience of Call Monitoring is An Added Advantage.

good Interpersonal Skills.

excellent Communications Skills ( Both Written & Verbal )

should have Knowledge in Providing Feedback, Calibration.

ability to Transfer Knowledge & Check Applicability.

salary: 12k-17k, Qualification: Graduate Degree Preferred But Can Consider Hsc or Diploma Holder.

years of Experience Required 2-3 Years of Outbound Voice Experience.

Experience : 2 - 3 Years

No. of Openings : 1

Education : Diploma, Any Bachelor Degree

Role : Quality Analyst

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

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About eleanor india

Eleanor India is a BPO into domestic Outbound process and striving to massive expansion and growth. Eleanor specializes in developing and implementing professional inbound/outbound B2B (business to business) and B2C (business to consumer) telemarketing, lead generation, appointment setting, telesales and market research programs. Telemarketing refers to the business or practice of marketing goods or services by telephone. It is the act of selling, promoting or soliciting a product over the telephone.
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