Public Associates

31parallel

0 - 1 Years
30 Openings
1.0-1.5 Lac/Yr
Shimla

Key Skills

Public Associate Customer Handling Customer Support Problem Solving

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Job Description

The Primary Task of An Associate is to Handle Calls from Customers or Clients and Provide Them With

a Solution to Their Queries.

He / She Must Show the Willingness to Learn New Things Every Time and Then.

Must Discuss Every Matter with Its Supervisor or Team Leader to Get Any Issue Sorted.

Giving a Resolution to the Customers or Clients Should Be the Whole and Sole Responsibility.

Must Be Very Effective in Providing Customer Service By Providing Resolution to Their Complicated

queries and Issues.

Must Efficiently Set Goals and Work On So as to Avoid Any Escalations and Maintain the Relevancy and Quality While Providing Service to the Customers.

Experience : 0 - 1 Years

No. of Openings : 30

Education : Any Bachelor Degree

Role : Public Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About 31parallel

We are named after the 31 North latitude that passes through our office in Shimla, H.P. Our logo is a tribute to the mountains, rivers and trees of our beautiful home state. They connote strength, fluidity, growth and prosperity. The map marker connotes precision and modernity.