Production Support Analyst

Talent Zone Consultant

4 - 6 Years
1 Openings
4.0-6.0 Lac/Yr
Mumbai

Key Skills

SQL Troubleshooting HTML Production Support Analyst

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Job Description

Weekly/daily Stand-ups

production Support Reporting

gathering Information and Do Research and Able to Perform Scope Analysis

ability to Troubleshoot Issues and Able to Handle Different Types of Customer Inquiries.

provide Estimates for Production Support Issues.

provide Input Into Resolution of Production Support Issues.

support of Application Portfolio.

use the Appropriate Approved Templates for the Documentation of Production Support Issue Investigation

interpret Business Requirements / Specifications

serve as a Conduit Between the Business and the Production Support Development and Testing Teams

must Be Experienced to Deal with Complex Inquiries Raised By Customers from Various Sources and Must have the Ability to Solve Production Issues.

provide Exceptional Customer Service to Internal and External Customers Within Company Guidelines

adhere to Production Support Slas and Regulatory Obligations

Experience : 4 - 6 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Production Support Analyst

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India

About Talent Zone Consultant

TALENT ZONE Consultants is a unique and flourishing Human Resource Consultancy in Bangalore, Karnataka. This company is known for offering best recruitment solutions possible, to both IT and Non-IT industries in all over the world. We host a wide spectrum of Placement Services namely HR Services, Campus Placement, Outsourcing Services, and Manpower Recruitment Services. TALENT ZONE Consultants has gained a considerable network of contacts and a database of quality Candidates, which is generated through networking, referrals and advertising across a wide range of media. Our primary goal is to assist our clients with building the strongest management teams possible. To that end, we endeavor to thoroughly understand our clients' staffing objectives and profile the skills and background required for a job. We effectively understand our clients manpower requirements and have been successfully delivering to their ongoing demands that are best suited to our clients' needs.