Process Trainer jobs in Mohali - Imperial Training & Consulting

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  • Job View 88 Views
  • Applicants Less than 5 Applicants
  • 2019-02-04

Job Description

Job Description:

Process Trainer or Customer service trainers for call centers.

Responsible for ensuring their company provides the highest possible quality of customer service for employees.

A call center is a bank of workers who either take inbound calls or make outbound calls.

Provide Training to employees of the company for a particular process.

Job Criteria:

Should have experience of working as a Trainer in International process of BPO for minimum 1 year

Should know Throughput, Certification & Training related terms TNI

Should be aware of Training KPIs & KRAs

Should be well versed with the functions & tasks of Trainer

Candidate should be flexible with Rotational Shifts & 6 days working culture

Should have excellent communication skills

Looking for an immediate joiner(Max joining time - 20 days)

Should having Passport active

International BPO

Key Skills

  • Bpo Training
  • BPO

Industry

Call Centre / BPO / KPO

Functional Area

Education / Teaching / Training / Counselling / Academic

Number of Vacancy

4

Education

Other Bachelor Degree


About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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