Process Team Leader

TackyMinds

2 - 8 Years
1 Openings
2.8-3.5 Lac/Yr
Dehradun

Key Skills

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Job Description

We are looking for a hard-working team lead who can lead a team of 15 to 20 process specialists.

This is a very hands on job where the TL sits with the team and helps them succeed by solving their issues.

An advocate for his staff and lets management know when changes need to be made. The staff trust the TL and come to him for any issues.

Masters the processes and constantly works to improve on these. He seeks constant feedback from his team on areas for betterment.

Knows how to grow and nurture teams. Having done this in the past he knows what it takes to develop a highly functional team.

Knows how to train new staff on the processes. He has helped develop training material in the past.

Has good communication skills and can engage with both the India and US staff.

Quick Learner

Experience : 2 - 8 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Process Team Leader

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About TackyMinds

Company Description
We are a talent research firm. We work on research projects with companies in the US. Our clients include: Amazon, Johnson & Johnson, Microsoft, Nestle, Dell, Gap etc.
Get excellent experience working with professionals along with a good salary. The shortlisted candidates will be given complete training at no cost, no calling or field work.
Job Responsibilities
Searching candidates/ companies through job portals/ social media
Approaching candidates/ companies via emails
Client Communication
Maintaining client relationship
Closing clients
Placing candidates for US clients
Required Skills
Graduate/post-graduate in any stream
0-3 years experience in any field
Average of 60% in 10th and 12th standard