Banking Officer jobs in West Delhi - Career24x7 Consultant

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Job Description

1.- Phone Banking

Phone Banking is a low cost, Direct banking Channel of HDFC Bank providing uniform and consistently high standards of service delivery across the units.

The scope of the channel covers servicing of all Retail Liability, Credit Cards, Assets' (EMI based loans) & Demat, Mutual Funds and Hot listing desk customers and cross-selling of all Asset products, TPP products, Card products, and Fixed Deposits

Broad Job Roles and Responsibilities:-

- Handling of inbound calls received from customers inquiring on their account, Credit Card, product or process related information.

- Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards. Meet productivity standards .

- Revenue generation through cross selling of the Banks products identified for cross-sell.

- Compensation: CTC Rs. 1.90 L per annum plus incentives

Key Skills

  • Banking


Banking, Investments, Stock Market & Financial Services

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy



Other Bachelor Degree

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