Phone Banking Officer

Edubridge Learning Pvt. Ltd.

Job Summary

job Title: Phone Banking Officer

salary Information (per Month): Gross: 12,600 (ctc) for Fresher

incentives: Based On Target

other Benefits (pf, Esi, Accident Insurance, Lunch Dinner, Transport Etc.): Pf is Applicable.

work Timings: **rotational Shift Pattern of 9 Hours - Female Staff Shift Will Start from . and End Latest By .

work Week (5 Day or 6 Day?): 6 (1 Rotational Off) Not Necessary Sat or Sunday. Night Shift Only for Male Staff. Night Shift Allowance is Paid.

career Path (time to Next 2 Levels and Salaries At Next 2 Levels): Hdb to Hdfc Payroll Depending On Performance.

responsibilities and Duties

role and Responsibilities:

· Handling of Inbound Calls Received from Customers Enquiring On Their Account, Product or Process Related Information. Strive to Consistently Meet Customer Satisfaction Parameters and Meet the Defined Service Standards.

· Consistently Demonstrate Customer Focus While Addressing Customer, Queries and Satisfactorily Resolve Queries and Complaints Received from Customers.

· Revenue Generation Through Cross Selling of the Banks Products Identified for Cross-sell. Cross-selling of all Products.

key Skills

educational Background: Graduate Preffered Age Group: Up to 30 Years Male/female (any Preference): Both Interview Location: Pune Selection Process: Hr and Business Round Together, Documentation and Third Party Verification. Skill Requirements (please Provide as Much Detail as Possible): Graduate, Good Communication and Interested in Calling . Phone Banking Role, Sales, Customer Service Any other Requirment (2 Wheeler, Deposit, Bond Etc.): - Good English Communication Mandatory for Phone Banking Profile.

required Experience and Qualifications

educational Background: Graduate Preffered Age Group: Up to 30 Years

male/female (any Preference): Both Interview Location: Pune

selection Process: Hr and Business Round Together, Documentation and Third Party Verification.

Experience : 0 - 1 Years

No. of Openings : 50

Education : Any Bachelor Degree

Role : Phone Banking Officer

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India