Phone Banking Officer jobs in Pune - Edubridge Learning Pvt. Ltd.

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  • Job View 21 Views
  • Applicants Less than 5 Applicants
  • 2019-10-07

Job Description

Job Summary

job Title: Phone Banking Officer

salary Information (per Month): Gross: 12,600 (ctc) for Fresher

incentives: Based On Target

other Benefits (pf, Esi, Accident Insurance, Lunch Dinner, Transport Etc.): Pf is Applicable.

work Timings: **rotational Shift Pattern of 9 Hours - Female Staff Shift Will Start from 7.00 A.m. and End Latest By 8.00 P.m.

work Week (5 Day or 6 Day?): 6 (1 Rotational Off) Not Necessary Sat or Sunday. Night Shift Only for Male Staff. Night Shift Allowance is Paid.

career Path (time to Next 2 Levels and Salaries At Next 2 Levels): Hdb to Hdfc Payroll Depending On Performance.

responsibilities and Duties

role and Responsibilities:

· Handling of Inbound Calls Received from Customers Enquiring On Their Account, Product or Process Related Information. Strive to Consistently Meet Customer Satisfaction Parameters and Meet the Defined Service Standards.

· Consistently Demonstrate Customer Focus While Addressing Customer, Queries and Satisfactorily Resolve Queries and Complaints Received from Customers.

· Revenue Generation Through Cross Selling of the Banks Products Identified for Cross-sell. Cross-selling of all Products.

key Skills

educational Background: Graduate Preffered Age Group: Up to 30 Years Male/female (any Preference): Both Interview Location: Pune Selection Process: Hr and Business Round Together, Documentation and Third Party Verification. Skill Requirements (please Provide as Much Detail as Possible): Graduate, Good Communication and Interested in Calling I.e. Phone Banking Role, Sales, Customer Service Any other Requirment (2 Wheeler, Deposit, Bond Etc.): - Good English Communication Mandatory for Phone Banking Profile.

required Experience and Qualifications

educational Background: Graduate Preffered Age Group: Up to 30 Years

male/female (any Preference): Both Interview Location: Pune

selection Process: Hr and Business Round Together, Documentation and Third Party Verification.

Key Skills

Industry

Banking, Investments, Stock Market & Financial Services

Functional Area

Banking / Investments / Stock Market / Financial Services

Number of Vacancy

50

Education

Other Bachelor Degree


About Edubridge Learning Pvt. Ltd.

EduBridge is a skill development and vocational training organization started by a group of IIM alumni and professors in October 2009 with Registered Office in Kolkata and Head Office in Mumbai. It has been setup with the vision of fulfilling the skill gap that exists currently between semi-urban/economically backward youth and the skill requirements of the high-performing companies/government organizations.

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