Phone Banking Officer

Skywings Advisors Private Limited

1 - 7 Years
20 Openings
1.3-2.5 Lac/Yr
Ahmedabad

Key Skills

Voice Tele Sales Tele Calling Phone Banking Customer Service Customer Care Walk In

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Job Description

Job Description:

- Handling of outbound calls of customers regarding card control

- Clarifications & queries on transactions declined due to card control not enabled

- Renewal and upgrade customers for welcome call/feature enforcement

- Responding to customers with the resolution within the defined TATs

- Answering customer calls within the specified call answer time

- Attempting to delight the customer by striking a relationship and fulfilling needs

- Call back to customers in case of any unresolved queries etc.

- Appropriately escalating cases to the Supervisor.

- Minimum 1 year of experience is required in Tele calling / Tele sales.

Regards

Mohit

Experience : 1 - 7 Years

No. of Openings : 20

Education : Any Bachelor Degree

Role : Phone Banking Officer

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India

About Skywings Advisors Private Limited

Skywings Advisors Private Limited is one of the leading companies based in New Delhi, Delhi operating in placement and recruitment industry. We are offering specialized services in all recruitment disciplines including Legal, Finance, IT, Sales & Marketing, Commercial, Health Care, automobile, Training & Education, Industrial & Warehouse & Construction, IT/Software, E-Commerce & Internet .rnrnWe strive to achieve the same level of understanding you have about your business. To Assuredjob.com that's paramount. But we also bring with us prodigious knowledge of recruitment practice and up to date assessment methods.