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Job Description

P.S. TechRole has been designed to improve the Technical knowledge capabilities in terms of computer software issues of the agents through regular Call Audits, Coaching, Mentoring and Training imparted through the Quality Team.

Desired Candidate

Graduation in any field with prior experience of working with technical process.

Prior experience (minimum 1 year) of QA/PS and supporting a team for technical support in technical support

Environment.

Experience of call audit and feedback delivery (minimum 1 year).

Good knowledge of MS Excel, MS Word, MS Visio & PowerPoint will be an added advantage.

Good diagnosis knowledge over issues related to Windows based systems.

Excellent communication (verbal & written) and presentation skills

Key Skills

Industry

Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

2

Education

B.Tech/B.E


About Career Marshal

Leading the Market as One of the Best Recruitment Consulting Companies Present Today, Career Marshal Was Formed in July 2012. We are a Company Based in New Delhi.

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