Operations Manager jobs in Gurgaon - reventus technologies

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  • Job View 11 Views
  • Applicants Less than 5 Applicants
  • 2019-01-10

Job Description

We are looking for a Manager - operations that will be responsible for complete operation part.

Title: Manager - Operations 

Relevant Experience: 1 - 3 Years (As a Manager) 

Location: Sector 32, Gurugram

Qualification : Graduate mandatory/ post graduate

Salary : 9.6 LPA

Responsibilities: 

Candidate should have experience / knowledge with several of business (Chat). 

Creation and monitoring of operational metrics. 

Establish and expand relationships with key individuals. Manage client relationships, client visits etc. 

Managing escalations related to people, policies and process. 

Motivate team members, Listen to team members feedback and resolve any issues or conflicts 

Looking after capacity planning, staffing forecast and administration of the operations floor. 

Motivating and inspiring the team to surpass their potential. 

Education & Experience:

Should have 8+ years of relevant experience with BPO.  

Must have bachelor degree 

Well versed with MS Excel & Power Point. 

Key Skills

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

21

Education

Higher Secondary


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