Operations Executive jobs in Gurgaon - Think Talent Services Pvt Ltd

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  • Job View 24 Views
  • Applicants Less than 5 Applicants
  • 2019-10-11

Job Description

Role and Responsibilities:

-Support customer projects by coordinating the roll-out of assessments/surveys etc.

-Resolve client queries, and communicate the resolution, to clients within defined SLAs

-Reporting: Document the status of all queries received, track them to closure and regularly communicate the status of query

resolutions to internal stakeholders

-Collaborate with internal & external stakeholders to ensure smooth project delivery.

-Understand and document all client queries that are received through different communication channels such as calls/emails etc.

-Ensure smooth project delivery by executing all other operations related tasks

Skills Required:

• Must have solution-oriented approach.

• Can handle emails and call as per provided guidance.

• Must have intermediate knowledge of Excel, PPT and Word.

• Keen to understand digital products.

Key Skills

  • Operations Management

Industry

Business Services / Recruitement / Matrimony

Functional Area

Fresher / Trainee

Number of Vacancy

4

Education

Other Bachelor Degree

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