Operations Associate jobs in Andheri East (Mumbai) - OkayGo

  • Operations Associate (Customer Happiness Department)

    OkayGo

    1. 1 - 3 yrs
    2. Mumbai, Andheri East NA NA NA
    NA
    Rs 2,00,000 to 2,50,000 p.a.

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  • Job View 27 Views
  • Applicants Less than 5 Applicants
  • 2021-06-03 2021-12-03

Job Description

Salary Offered : 18,000 to 20,000 (monthly)

Location: Andheri, Mumbai (70 openings)

Age : 20 - 30 yrs

Note:Rotational Off

Goal is to Help critically ill patients to raise money via crowdfunding

Candidates will receive calls from Hospitals, Patient's family after seeing ads on the social media platform Or from Donors who donate money.

They need to make sure whatever calls comes from Patients/ Hospitals /Customer/ Donors need to be addressed

This Department is divided into 2 parts 1) MEDICAL 2) NON MEDICAL

In Medical- Queries will be related to Money or from Patients family regarding their Donations and maybe it can be from Hospital

In Non-Medical- Calls will be related to other work as in tie-up with NGO's for fund raising or make donors understand how to donate money via Social Platform or DIY (Do it by yourself). Explain them about the process of Donation and how their money will be utilised for treatment.

In Outbound calls- Candidates will have to Connect with inactive Donors and make them convert into active donors.

Connect with Hospitals to get details of patients who are in urgent need of money.

Connect with Patient's family if they are in need of Money

Explain illiterate family or Donors about Impact Guru Platform

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

70

Qualification

Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com


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