Operation Manager jobs in Pune - Bird of Paradise

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  • Job View 56 Views
  • Applicants Less than 5 Applicants
  • 2019-11-15

Job Description

• fully Responsible for all Aspects of all Departments.

• support and Work with all Head of Departments in all Aspects of Running this Hotel.

• ensure the Premises are in Operative Condition as per Category of the Unit to Receive & Serve the Guests.

• conduct Regular Operations Team Meeting with the all Hod Daily / Weekly to Discuss Routine Operational Matters, Sales Targets, Gsts Feedback / Rsts Feedbacks and Action Taken for Service Recovery, and also Any Staff Issues. Minutes of the Meeting to Be Sent to Gm/rgm.

• ensure Sop Implementation in all Departments and Check the Same During Routine Operational Checks. Consultant /grm Guidance to Be Taken Wherever Required.

• monitor the Purchase / Indent / Requisitions of Each Department, the Accounts Receivable (collection from Debtors) and the Accounts Payable (payable to the Vendors / Suppliers Etc).

• randomly Inspecting the Stores (f & B / Kitchen) to Check the Stock in Hand (quality, Par Stock Levels, Expiry Etc) with the F & B Manager & Chef.

• dealing with Suppliers / Vendors for Quality Products Involving Purchase Manager and Providing Performance Assessment of Vendors Every Quarter to Ho Purchase.

• inspecting all Departments for Sop Implementation.

• inspecting all Departments with Their Respective Manager's for Cleanliness, Ambience, Service Readiness, Staff Grooming & Hospitality Culture.

• monitor the Co-ordination Between all Departments for Smooth & Efficient Operations.

• assessing and Reviewing Customer Satisfaction and Service Recovery Process.

• meet all Dept. Heads to Review & Train the Staff to Upkeep the Human Capital.

• identifying Staff Learning Needs and Assisting with Development

• providing Timely and Constructive Feedback to all Direct Reports as and When Required Either Formally or Informally.

• conduct Weekly / Daily Meeting with Marketing People for Enquiry & Follow Up & Conversion to Grow Up the Business.

• monitor and Maintain Operation & Overhead Cost in Order to Maintain Maximum Reven


Hotel / Travel / Airline / Hospitality

Functional Area

Hotel / Travel / Airlines

Number of Vacancy



Other Bachelor Degree, BHM, M.B.A/PGDM

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