Technical Sales executive jobs in Deori (Bilaspur) - Alivenet Solution

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Job Description

Tech Sales (US Inbound)

Job description:

We're looking for Tech Sales (US Inbound) individual to join our team. They should have in depth working knowledge of US inbound Process.

Desired Skills and Experience:

- Must have excellent command over English.

- Should possess good US accent.

- Working with customers/employees to identify computer problems and advising on the solution.

- Logging and keeping records of customer/employee queries.

- Analyzing call logs so you can spot common trends and underlying problems.

- Updating self-help documents so customers/employees can try to fix problems themselves.

- An ability to assess each customer/employee's IT knowledge levels.

- Minimum 2 to 3 years of experience in BPO industry.

- Achieving or exceeding weekly/monthly targets.

- Working under technical sales process of USA client based process.

- Identifying opportunities to up-sell customers.

- Preferable area of residence South Delhi.

Salary: 15-40k pm + Cab Facility + One Time Meal

Industry: IT-Software / BPO

Key Skills


Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy



About Alivenet Solution

As a company of young IT professionals, we are cognizant of the fact that we need to be very good at what do to grow and retain our customers.
Since the process of developing a new website starts with the basics, be it a micro site for a marketing campaign or a multi-lingual website for a large corporate, at ANS we have a flexible approach to understand and document the context as per customer requirements.We are very open about what we are doing on a client account to clearly show attributable results, which is why at ANS we spend a lot of time understanding the clientâs business and then design. Our focus is on rendering timely services to nurture long term partnerships.

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