Noc Engineer

- Duties And Responsibilities For This Position Include The Following; However Other Duties May Be Assigned As Needed For The Smooth And Continued Operations Of The Company.

- Remote Management And Monitoring Of Network Operations.

- 24X7 Noc Support To Large Global Clients That Have A Distributed Lan, Wan Setup.

- Level 2 And Level 3 Support For Incident Management / Ticket Resolution.

- Creation Of Mop/Sop And Planning Change Management Process.

- Performance Tuning Of Network Devices And Creation Of Sop.

- Work With Telecommunication Service Providers To Resolve Escalated Circuit Problems To Resolution.

- Planning And Perform Upgrade Of Network And Security Devices.

- Work With Hardware/Software Vendors To Resolve Problems.

- Train And Mentor Junior Network Engineers.

- Act As An Sme Spoc For Certain Network Products.

- Provide Technical Inputs For Weekly/Monthly Customer Service Review Reports. Desired Skills & Experience

- A Technical B.S. Degree With Relevant Industry Certifications I.E. Ccna, Ccnp, Jcnia, Jncis,

- Jncip Is Desirable.

- At Least 5+ Years Hands On Troubleshooting Experience In Enterprise Lan And Wan Environment.

- Strong Technical Subject Matter Expertise On Cisco And/Or Juniper Platform Network Solutions.

- Technical Expertise With Routing Protocols (Rip, Eigrp, Ospf, Bgp) And Switching (Vlan, Trunking, Dot1X, Various Flavors Of Stp) Protocols.

- Knowledge Of Mpls And Qos Basic Knowledge Of Security Technologies.

- Understanding On Ipsec, Vpns, Gre, Nat/Pat Over Varied Platforms.

- Experience Of Working On Circuit (T1/E1,T3/E3,Ethernet) Troubleshooting Would Be Preferred

- Itil Process Awareness.