Senior Network Engineer

SVS Job Consulting Services

Roles and Responsibilities:

Troubleshooting Cisco Video Infrastructure Related Issues

Ticket/incident Management Tools

Handling Escalations and Critical Issues in Video Environment

Very Good Communication and Strong Documentation Skills

Handling Escalations and Critical Issues in Video Environment

Very Good Communication and Strong Documentation Skills

Polite Appearance to End Users

Intercultural Competence, Team Player, Cooperation Ability

Demonstrates a High Level of Commitment to Customer Service and Operations.

The willingness of Working in a Fast-Moving, Customer-focused Digital Environment

Knowledge of Itil Processes Required, Itil Certificate Preferred

extensive Knowledge On Collaboration Products as Mentioned Below:

Cisco Unified Communications Manager (cucm)/cme

Cisco Unified Communications Manager Im and Presence Service, Including Cisco Jabber

Cisco Unity Connection/cue

Cisco Emergency Responder (cer)/paging Service

Cube Enterprise.

Cisco Unified Contact Center Express/enterprise.

Video Collaboration / Business Video

Prime Collaboration Tools Pcd/pcp/pca.

Cisco Unified Sip Proxy.

Cisco Web Ex Meeting Server.

Cisco Hosted Collaboration Solution.

Cisco/acme Session Border Controllers.

Ipfx - Unified Contact Center Solution.

ccie Collaboration Certificate is Mandatory

Experience : 9 - 12 Years

No. of Openings : 3

Education : B.Tech/B.E, M.C.A, M.B.A/PGDM

Role : Network Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India