IT Support Engineer/Hardware Support

Key Skills

IT System Administration Support Engineering

Job Description

To Install and Configure Computer Applications.

to Monitor and Maintain Computer Networks.

to Configure Operating Systems.

to Resolve Issues Related to the Network.

to Prioritize and Manage the Workflow.

to Diagnose, Troubleshoot, and Resolve Issues By Questioning Customers About the Issues They are Facing in a Detailed Fashion So that They Understand the Nub of the Problems.

to Design Computer Systems to Meet the Particular Requirements of Their Organization or Clients.

should Possess the Ability to Learn and Work On Changing and Emerging Technologies.

technical Engineer Keep Track of Users System Issues Until They are Resolved By Adhering to the Agreed Timelines.

to Resolve Complex Problems, Engineers Interact with Clients Through Phone, Emails or Chats and Provide Unambiguously Written Instructions or Technical Manuals.

to Maintain Procedural Documents and Reports.

to Follow Standard Procedures of Their Organizations to Resolve Issues By Escalating Them to the Relevant Internal Departments.

to Provide Accurate Feedback to Customers Promptly.

to Ensure Proper Logging of all Issues.

to Follow Up with Clients to Make Sure Their Computer Systems are Functioning Properly After Troubleshooting.

Experience : 4 - 5 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : IT Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India

About Kingswellservices

Responsibilities and Duties:
Ability to demonstrate work experience related to US Staffing Recruiting Lifecycle (gathering requirements, candidate prospecting, candidate screening, candidate submission & follow-up, etc)
Proactive Individual/Independent Contributor Role
Ability to work independently and multi-task in a fast paced environment A Strong Performer
Scheduling Interview, status reporting
Uploading, Monitoring and maintaining Job Postings on Job Portals
Experience in recruiting US Citizens, EADs and Green Card & H1B Holders
Strong grasp of commonly used recruiting industry jargon- C2C, 1099, W2, CTH, etc
Understanding of common foreign national work authorizations for the United States- H1B, L1, EAD, TN, GC etc
Should be good at sourcing the resumes from the different portals, Vendors, databank, employee references, networking, headhunting etc.
Ability to write Boolean queries and innovate search terms on commonly used job boards such as Dice, Monster, CareerBuilder, etc.
Conducting phone screens, including completing pre-qualifying questions and selling potential candidates on location, position, and company.
Required Experience, Skills and Qualification:
Relevant experience in US IT Staffing b/w 1 - 5 years or more.
Good understanding of technology and associated technical skill sets
Excellent verbal & written English, interpersonal communication skills, negotiation skills, understanding of US culture, job rules and regulations, and ethics
Candidates working in BPO in US shift will also be preferred.
Benefits:
Fixed competitive salary and recurring incentives are best in the industry
Opportunity To Work With Global Clients
Open and flex i-work culture
Potential On-Site opportunities
Five days working (Monday to Friday)
Read More...

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