IT System Administration Support Engineering
To Install and Configure Computer Applications.
to Monitor and Maintain Computer Networks.
to Configure Operating Systems.
to Resolve Issues Related to the Network.
to Prioritize and Manage the Workflow.
to Diagnose, Troubleshoot, and Resolve Issues By Questioning Customers About the Issues They are Facing in a Detailed Fashion So that They Understand the Nub of the Problems.
to Design Computer Systems to Meet the Particular Requirements of Their Organization or Clients.
should Possess the Ability to Learn and Work On Changing and Emerging Technologies.
technical Engineer Keep Track of Users System Issues Until They are Resolved By Adhering to the Agreed Timelines.
to Resolve Complex Problems, Engineers Interact with Clients Through Phone, Emails or Chats and Provide Unambiguously Written Instructions or Technical Manuals.
to Maintain Procedural Documents and Reports.
to Follow Standard Procedures of Their Organizations to Resolve Issues By Escalating Them to the Relevant Internal Departments.
to Provide Accurate Feedback to Customers Promptly.
to Ensure Proper Logging of all Issues.
to Follow Up with Clients to Make Sure Their Computer Systems are Functioning Properly After Troubleshooting.
Experience : 4 - 5 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : IT Support Engineer
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : [ Male / Female ]
Job Country : India
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