Qualifications
strong Technical Troubleshooting Skills, Perseverance and Patience.
2+ Years Experience in Customer Focused Role such as Pre-sales Engineer or Post-sales Technical Support.
experienced in Voip Technology Including Sip, Rtp, Qos, Cos, Codecs.
expert in Advanced Network Troubleshooting and Terminology Including Lan/wan, Routers, Firewalls, Switches, Pbx Deployment, Tcp/ip (ipv4), Dns, Etc.
networking, It or Telecommunications Certification is a Plus - Cisco Ccna or Equivalent is Desirable.
experience Configuring, Updating and Supporting Voip Solutions in a Multi-location Environment.
experience Supporting Telecommunications, Networking or Software-as-a-service Products.
ability to Work Efficiently in a Highly Demanding Team-oriented and Fast Paced Environment.
experience Working for a Company Known for Its Focus On Customer Service.
ability to Communicate and Empathize with all Levels of Customers Executives, End Users, Developers.
excellent On Time and Attendance Record.
self-motivated with the Ability to Dive Right In, Be Effective and Make a Difference.
a Basic Understanding of Sip/voip/broadband Technologies
Experience : 1 - 3 Years
No. of Openings : 1
Education : Higher Secondary, Secondary School, Advanced/Higher Diploma, Professional Degree, B.Sc, B.Tech/B.E
Role : It Support Engineer
Industry Type : Telecom / ISP
Gender : [ Male / Female ]
Job Country : India