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Job Description

Job Description: Customer Support Executive (Male)

* Handling online and classroom courses

* Updating information about course payment and customers details

* Handling customer queries and responding to mails

* Re-routing of queries to different people as per the relevance of the mail query

* Tracking online payments

* Handling the calls across India

Desired Candidate Profile:

* Graduate Degree / Masters Degree holders in any subject

* Should be flexible to work in shifts (day & night)

* Must be open to learning

* Should be good in English communication skills both verbal and written

* Should have basic knowledge of computer and typing

* Should be self-motivated and an effective team player

Industry

Education / Teaching / Training

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

1

Education

Other Bachelor Degree, Other Master Degree


About Edusys Services Private Limited

*Collation of leads through secondary or primary search
*Making calls to leads and qualify them for sales team to follow up and close
*Support sales team in sales operations
*Support sales team in email marketing or other marketing activities

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