International Business Support Executive jobs in East Delhi (Delhi) - VR TalentHunters

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  • Job View 13 Views
  • Applicants Less than 5 Applicants
  • 2019-04-10

Job Description

DUTIES AND RESPONSIBILITIES

• Professionally and effectively employs Client Service & Relationship Management

• Manage inbound & outbound customer queries, pending tasks, registrations, product demos

• Support the service with relevant data analysis as per agreement and requirement from the client

• Actively been involved in implementation of the technology solutions with the user – testing, demo, user

acceptance, user queries, explanations and communication with the user, relevant feedback for the

technology solutions

• Identify and develop sources of potential clients

• Effectively communicate with clients to gain commitment to purchase

• Maintain regular contact with Key Clients, Develop and maintain relationships

• Effectively communicate with clients via telephone, email, Skype/face-to-face and written

communication

• Overcome client resistance/objections to products, & be able to match appropriate products to

clients requirements.

• Advise operations &Sales and Marketing team of client feedback/comments relating to the

product content and pricing as well as company performance

• Provide a weekly schedule of planned activities

• Achieve service activities within specified time scales as directed by operations and marketing

• Be able to demonstrate a full knowledge of all products, relevant selling points and benefits

• Keep abreast of competitor activity and recommend any necessary tactical action

• Provide time-phased, qualified reports on achievement and activities

• Update accurate records of all contacts with clients

• Liaise with other members of Sales Team to actively promote sales opportunities, exchange

information and increase professionalism

Industry

Education / Teaching / Training

Functional Area

Education / Teaching / Training / Counselling / Academic

Number of Vacancy

10

Education

Higher Secondary, Advanced/Higher Diploma, Professional Degree, B.C.A, B.B.A, BDS, Post Graduate Diploma, M.C.A, M.B.A/PGDM, CS


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