Hostel Manager

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Hostel Manager Job Description

Posted in Job Descriptions

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Summary

A hostel manager is responsible for managing and leading a team that provides services to a hostel. He ensures that all customers have a comfortable and safe stay in the hostel. He makes sure that everything works properly, especially those that need electricity and water like the rooms, dining hall and the bathrooms.

Duties

A hostel manager develops, manages and trains his staff to be able to deliver and maintain quality service to their guests. He must be able to train and hire an adequate staffing level in order to have a good ratio of staff to guests. This will ensure that guests are comfortable, and their needs are met at all times. He supervises and appoints his frontline staff that will train and handle the new hires. A hostel manager oversees the hostels management and carries out regular supervision. He attends to his guests needs, as well as their complaints. In exchange of the complaints made, he promises an extra service to appease the guests. A hostel manager is in charge of planning and carrying out marketing strategies in order to make a name for his hostel. He is in charge of the budgeting of the staffs payroll as well as the utility bills. He makes a database which serves as an inventory of all the things found in the hostel. This helps in tracking which light bulbs, bathtubs or sinks need replacing. He also conducts regular staff meetings in order to remind staff to ensure the guests safety and overall happiness while staying in their hostel.

Education and Training Requirements

A hostel manager must possess a bachelors degree in business or management, hotel and hospitality management and travel, tourism or leisure studies. Postgraduate courses are not necessary, but are preferred. A hostel manager must have certification in staff and hostel supervision.

Experience : 1 - 7 Years

No. of Openings : 999

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, MD/Medicine Doctor, Post Graduate Diploma, Any Doctorate Degree

Role : Hostel Manager

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]