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  • Job View 504 Views
  • Applicants Less than 5 Applicants
  • 2018-10-18

Job Description

Role:- Technical Support Engineer

Experience: 2-3 years

Qualification: Any Engineering/Computer Science

Salary Package:- 20k to 35k

Job Location:- Jangpura, Delhi-110014

Gender:- Male

Skills:

? Digital Communication System & Electronics

? Brief knowledge of oracle and PL/SQL

? Operating system Windows 7, 8, 10 & Server

? IP, Fiber & RF Networking basic knowledge

? Fast learner and efficient in work

? for CAS, STB, DRM & middleware.

Job Skill : Technical Support & Testing Digital head-end, STB, CAS & SMS.

Roles and Responsibilities:

? TSE will be responsible to provide remote and onsite support to clients

? TSEs should have the ability to handle multiple tasks simultaneously.

? Responsible to provide timely and effective resolutions to our clients on basic to complex technical

support queries via chat and calls

? Responsible for responding to customers in an efficient and professional manner.

? Handles and resolves technical queries; identifies and escalates accordingly.

? Meets expectations regarding productivity as defined by the process or manager.

? Escalates necessary cases to the right level within the defined LOB (Line Of Business)

? Ensures compliance with all company and departmental policies, procedures, and Guidelines.

? May be required to perform other tasks as requested, assigned, or directed

? Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels

Industry

Engineering / Cement / Metals

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

3

Qualification

Professional Degree


About Om Sai Group Consultancy

Om Sai Group Consultancy is one of the leading corporate recruitment services providers in Delhi NCR, PAN INDIA Based, providing skilled and Professional Placement service in IT RECRUITMENT, NON IT Recruitment, staffing services for employers. If you want to hire a good, skilled and professional recruitment services for your organization so please contact us feel free.

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