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Job Description

POSITION TITLE:Restaurant Server / Waiter

REPORTS TO:Restaurant Manager / Supervisor

LOCATION: Hotel, Restaurant, Bars & Function areas

RESPONSIBLE FOR: Self; Front Office Manager

Job Type: Restaurant Server / Waiter, Room Service

Sector: Hotel

Job Level: Management

POSITION SUMMARY:

-Greets guests and presents them with the menu.

-Informs guests about the special items for the day and menu changes if any.

-Suggest food and beverages to the guest and also try to upsell.

-Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.

-Obtaining revenues, issuing receipts, accepting payments, returning the change.

-Performing basic cleaning tasks as needed or directed by supervisor.

-Filling in for absent staff as needed

-Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, without egg etc.

-Communicate to the guest and provide assistance with their queries.

-Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

-Server food and beverage to the guest as per the course of order.

-Observes guests and ensure their satisfaction with the food and service.

-Promptly respond to guest with any additional request.

-Maintaining proper dining experience, delivering items, fulfilling customer needs, offering

-Desserts and drinks, removing courses, replenishing utensils, refilling glasses.

-Prepare mixed drinks for service to your customers table.

-Properly open and pour wine at the tableside.

-Adhere to grooming and appearance standards consistently.

-Understands and can communicate products and services available at the resort.

-Must have some familiarity with basic cooking skills.

-Assist bus persons with stocking and maintain the restaurant par stock levels and side station.

Key Skills

Functional Area

Hotel / Travel / Airlines

Number of Vacancy

5

Education

B.Com


About Snr Consultants

Snr Consultants is Into Manpower Searching & Selection, Human Resource and Placement Consultancy Business. We are Based of Naini- Allahabad Head-office and Having Branches in Kanpur, Lucknow, Varanasi, and Tie-up with Reputed Mnc Clients At Delhi (all Top Mnc Clients Near By - Noida-gaziyabad-gurgaon-new Delhi-) as a Recruitment Center. Snr Offers Total Recruitment Services for Both Employers as Well as Employees.

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