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  • Applicants Less than 5 Applicants
  • 2017-06-06

Job Description

Greetings From Adeeba E Services Pvt Ltd

We are conducting a walk-in drive for the position Of Inbound Voice Process

Professionals ready to work in night shift for Kolkata location.

Job Description:

Primary role will involve handling inbound calls.

1) Process: - Inbound Voice

2) Shifts Timing: Night (8.30 pm-6:30 am)

3) Salary: - 10 to 20 percent hike on present ctc.

4) Experience: - 6 months Exp. In international outbound process

5) Criteria: - Candidate should be Fluent in English.

6) Shifts: Night shift only

7) Salary 1st of Every Month

8) Working Days: 6 (Rotational Off)

Perks & Benefits to Employees:

1. Huge Performance Incentives + Fixed Salary

2. Attendance Allowances

3. No Target Pressure

4. Appraisal policy: Done every 9 months on the basis of performance and productivity

Extra Payout policy on Birthday

Extra Payout for Employee referral Scheme.

On spot /monthly/yearly, incentives

Excellent working environment for growth and opportunity

5. Loyalty Bonus Rs. 5000 every year

Qualifications:

HS/Any Graduate

Eligibility Criteria:

1. Candidate with Excellent Communication Skill.

2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.

3. Support Process.

4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

5. Domestic & fresher candidates are not applicable

Contact Person

Key Skills

  • Fluency In English
  • Exp In Tech Sales Process

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

15

Qualification

Higher Secondary


About Adeeba E Services Pvt Ltd

Position: Senior Tech Support Associate
No.of vacancies: 11
Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
• Must Have Experience in Outbound Tech Support for more than 8 months to 1 year
• Must know how to close their own calls.
• Must have good convincing skills.
• Must have Experience in handling calls of printers, routers and anti viruses
Benefits & Facilities:
• Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives
• Hike of 15% -20% on last drawn salary Loyalty Bonus of Rs.5000 every year
• Referral Bonus of Rs.1500 per candidate.
• No extension of shift timings
• High prospect of growth
• Salary Increment after 9 months.
Shift timing – US/UK
Working Days: 6 days
Interview: Monday to Saturday from 12:30 pm to 5:30 pm

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