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Job Description

Guest Relation Officer/Manager

Depending on a hotel´s size and structure some companies appoint someone for Guest Relation tasks or employ a team, led by the Guest Relation Manager.

Guest Relationship Management is tailored specifically for the hospitality industry and is very complex.

A Guest Relation Manager or his/her team cares for the guests. Personal greetings, providing assistance with the guests' questions and developing a list of the guests´ particularities belongs to the scope of a Guest Relation Officer/Manager.

Key Skills

Functional Area

IT Software - Application Programming / Maintenance

Number of Vacancy

6

Education

Higher Secondary


About Hilltop Hotel

F&B (Cost) Controller
The F&B Controller compiles and computes amounts and costs of food sold and bought from records casher and other summaries. Therefore the departments F&B Management and Controlling are overlapping. Main areas of responsibility are calculating machine to work out profit and loss on each item sold in the restaurant (beverages and food) and record data to keep perpetual inventory.
A F&B Controller should be interested in both bookkeeping and F&B Management.

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