Number of Vacancy
About Medi Assist
Job Role: Care Coordinator/Senior Care coordinator
• As a Care Ranger , would assist patients/relatives during hospitalization and patient discharge at the network hospital
• Create awareness on Self-Help tools ( Mobile app/Website/SMS/Toll free )
• Connect with all associated TPAs and provide first hand customer support in respective hospital
• Customer support between 8am to 10pm (with flexible shift timings)
• MBBS/Ayush/BAMS/BHMS/BVSc /BPT or any other medical profession
• 36 months experience with Insurer, TPA, Hospital & other healthcare verticals
• Minimum of 2 year customer facing role
• Respective city’s local language
• Good communication and ability to handle patients and their relatives.
• Thorough knowledge of the medical terms and medical conditions.
• Should have ability to communicate and discuss medical condition with internal and external stakeholders – Insurer/TPA/Hospitals
• Ability to co-ordinate between Patient, Hospital and Medi Assist.
• Should be ready to commute locally and have resources to commute (BUS or two wheeler or Metro or Train etc)
• Open for different work shift timings ( between 8am to 10 pm)