Helpdesk Support Executive jobs in Bangalore - Hiring Booster

  • Urgent Opening for Helpdesk Support Executive

    Hiring Booster

    1. 1 - 3 yrs
    2. Bangalore NA NA NA
    NA
    Rs 1,75,000 to 2,50,000 p.a.

Apply Now View All Jobs by this Recruiter

  • Job View 61 Views
  • Applicants Less than 5 Applicants
  • 2019-04-30

Job Description

PROFILE : HELP DESK SUPPORT EXECUTIVE

VACANCY : 5

LOCATION : BANGALORE

SALARY : 1,75000 TO 2,50000 LPA

EXPERIENCE : 1 TO 2 YEAR

QUALIFICATION : ANY GRADUATE

JOB DESCRIPTION :

- Problem and Incident management under Global Service Desk environment where the Tech support Associate has to manage clients queries and technical problems via inbound calls, emails, chat and web tickets within defined SLAs 

- Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. - Update users about request status and close request when users are satisfied with solutions

Other Benefits: 

Global Standards work environment

Proper Desk job

Performance linked incentives

Key Skills

Industry

Manufacturing / Production / Quality

Functional Area

Front Office / Reception/Computer Operator/Assistant

Number of Vacancy

5

Education

Other Bachelor Degree

Apply Now



Career Insights For Your Growth