Head-Customer Service & Operations jobs in North Delhi (Delhi) - kGn Recruiter

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  • Job View 22 Views
  • Applicants Less than 5 Applicants
  • 2019-05-11

Job Description

- Designing and developing customer service procedures & module

- Liasoning with sales, credit underwriting, collections team head etc for collective customer relationship management & retention

-Driving telesales through branch customer service representatives

The Successful Applicant

- You must be MBA/CA with 10+ years' work experience and following skill sets-

- Must Have at least 10 years' experience within Financial Industry, and at least the previous 5+ years purely in Retail Banking or Consumer Finance

- Have at least 3+ years of experience as a Division Head/ VP equivalent

- Self-confidence to deal effectively at the highest levels & effectiveness in dealing with escalations & retention

- Been a team player with the ability to motivate and lead

- Good business sense and the ability to develop an understanding of the NBFC's products and dynamics in the market.

- Have uncompromising ethics and the willingness to take a stand with line management on business decisions from a financial perspective and business conduct.

- Have a good understanding of products in current market conditions

- Have a good understanding of credit risk and operational improvement

Industry

Banking, Investments, Stock Market & Financial Services

Functional Area

Banking / Investments / Stock Market / Financial Services

Number of Vacancy

5

Education

Other Bachelor Degree, Other Master Degree


About kGn Recruiter

kGn Recruiter is one of the experienced and reliable placement and recruitment firms having its office in New Delhi, Delhi. We offer outstanding Placement Services, HR Services within the time constraint to provide benefits to the clients. We provide our clients assistance in Manpower Recruitment and work dedicatedly to fulfill the staffing needs of the organizations. We work in professional manner to satisfy the clients and the candidates both. We offer excellent quality services within the time constraint to the clients and candidates. We also cater to provide quick and efficient solution to their queries. The services offered by us are flexible and we make sure that we exceed their expectations.

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