key responsibilities:
1. assisting passengers: help travelers with check-in, boarding, and any other queries they may have before and after their flight.
2. baggage handling: ensure luggage is properly tagged, loaded, and unloaded from the aircraft to avoid any mishandling or misplacement.
3. flight coordination: coordinate with the flight crew, ground crew, and air traffic control to ensure smooth operations during departure and arrival.
4. safety checks: conduct safety and security checks on the aircraft before boarding passengers to ensure a safe and comfortable journey.
5. customer service: provide excellent customer service to enhance the overall passenger experience and address any concerns or complaints promptly.
required skills and expectations:
- good communication skills to interact effectively with passengers, colleagues, and other airport staff.
- ability to work efficiently under pressure in a fast-paced environment to meet tight deadlines and ensure on-time departures.
- attention to detail to accurately handle baggage, paperwork, and safety procedures to avoid any errors or accidents.
- physical fitness and stamina to handle the physical demands of the job, including lifting heavy luggage and standing for long periods.
- knowledge of airport operations and regulations to comply with safety protocols and industry standards.
Experience
0 - 1 Years
No. of Openings
39
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Ground Staff Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata