the Job of Ground Staff is Vast and Varied. They have to Perform Various Works from Commercial to Technical Handling for Safe and Steady Departure and Arrival of An Aircraft.
they Work At Airports to Keep Airplanes Running Efficiently. from Welcoming Passengers to An Aircraft’s Take-off, Airport Ground Staff and Air Operations Personnel Play a Crucial Role in Areas such as Commercial Activities, Airline Operations and the Running of Airports.
responsibilities and Duties
checking Passengers in for Flights
re-routing or Re-booking Passengers Whose Flights have Been Cancelled or Delayed
assisting Disabled Passengers or Those Travelling with Young Children
giving Passengers Up-to-date Information On Flights
assisting Passengers with all Enquiries, Including Lost or Delayed Baggage
assisting Staff in Carrying Out Security Checks as and When the Situation Arises
delivering High Levels of Customer Service to Passengers and Those Travelling Through the Airport
outside the Airport Terminal:
handling all the Loading and Uploading of Passenger Bags from the Aircraft
helping Direct Passengers On to and Off the Aircraft
directing Landed Aircraft to Taxi Spots
providing Services such as Steps from the Aircraft for Passengers and Crew to Disembark the Aircraft