key responsibilities:
1. assist passengers with check-in procedures, boarding, and baggage handling: you will help passengers with the check-in process, ensure smooth boarding, and assist with luggage handling.
2. ensure safety and security protocols are followed: you will need to be vigilant and ensure that safety and security procedures are followed at all times.
3. communicate effectively with passengers and airline crew: good communication skills are essential to provide information to passengers and work collaboratively with airline crew.
4. handle customer inquiries and resolve issues: you will need to address customer inquiries promptly and resolve any issues that may arise during the travel process.
5. maintain cleanliness and orderliness of the airport: keeping the airport premises clean and organized is important for a pleasant travel experience for passengers.
required skills and expectations:
1. good communication skills: you must be able to communicate effectively with passengers and airline crew.
2. attention to detail: being detail-oriented is important to ensure accuracy in handling baggage and following safety procedures.
3. customer service skills: providing excellent customer service is crucial in this role to ensure a positive experience for passengers.
4. physical fitness: the role may involve activities such as lifting luggage, so physical fitness is required.
5. ability to work in a fast-paced environment: the airport environment can be fast-paced, so the ability to work efficiently under pressure is important.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata