Front Office Manager jobs in Palghar - Govardhan Eco Village

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Job Description

Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.

a. Trains, cross –trains, and retrains all front office personnel.

b. Participates in the selection of front office personnel.

c. Schedules the front office staff.

d. Supervises workload during shifts.

e. Evaluates the job performance if each front office employee.

f. Maintains working relationships and communicates with all departments.

g. Maintains master key control.

h. Verifies that accurate room status information is maintained and properly communicated.

i. Resolves guest problems quickly, efficiently, and courteously.

j. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.

k. Reviews and completes credit limit report.

l. Works within the allocated budget for the front office.

m. Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.

n. Checks cashiers in and out and verifies banks and deposits at the end of each shift.

o. Enforces all cash-handling, check-cashing, and credit policies.

p. Conducts regularly scheduled meetings of front office personnel

Key Skills

  • Front Office

Industry

Hotel / Travel / Airline / Hospitality

Functional Area

Front Office / Executive Assistant / Data Entry

Number of Vacancy

1

Education

Secondary School


About Govardhan Eco Village

At Govardhan Ecovillage you will experience life as a fusion of Vedic wisdom and modern science. You will discover a spiritual ecology, that lets you live in harmony with the earth. In Vedic times, life was focused on service to the world and its inhabitants – both human and animal – not their exploitation. It is this spirit of empathy that lies at the heart of this retreat

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