Front Office Manager jobs in Kanpur - Help 4 Youth

  • Help 4 Youth Company Logo

  • Assistant Front Office Manager

    Help 4 Youth

    1. 0 - 3 yrs
    2. Kanpur NA NA NA
    NA
    Rs 2,00,000 to 3,50,000 p.a.

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  • Job View 135 Views
  • Applicants Less than 5 Applicants
  • 2020-09-24 2021-03-24

Job Description

Take charge of the operation of the front office department and primarily reporting to front office manager.

Act as the bridge between the front and the back office.

Customer Satisfaction with guest feedback, social media review.

Showing initiative, problem-solving, staff training and team leading.

Welcomes guests and fosters customer loyalty through his/her friendly conduct.

Should be able to deliver high quality of relationships with guests throughout their stay.

Needs to handle any guest complaints or issues and should provide speedy solutions.

Ensure personalized service is offered to each and every guest.

Supervises the management of debtors, group and individual quest invoicing and cash/card operations.

Have a good understanding of all the systems and standard operating procedures of the front office.

Ensure that quests documentation and information is available and up to date.

Oversee quest arrivals and departures with the front office executive and duty managers.

Ensures the pricing policy and internal audit procedures are duly applied.

You need to review the arrival list for all arrivals and VIPs to check room allocations, amenities and special requests.

Prepare monthly and daily revenue report and circulate to all HODs.

Essentials: You need to have a well-developed communication and customer relations skills and should be highly organized, result oriented carrying the ability to work well under pressure.

Education: Graduates bachelor degree and/or Diploma in Hospitality Management or other related fields. Computer Knowledge and experience in IDS software along with MS Office Program.

CONTACT TO HR TEAM 85//34//89//62//14

Functional Area

Front Office / Reception/Computer Operator/Assistant

Number of Vacancy

04

Education

Diploma


About Help 4 Youth

Help 4 Youth is counted amongst the leading names in the placement sector of Hyderabad. We are actively involved in offering a wide variety of placement services to candidates as well as organizations. Our list of placement services comprises work at home services, career consultancy services, HR consultancy services, placement consultancy services and domestic placement services. We are backed by a team of highly dedicated and energetic placement industry professionals, who have in-depth knowledge of different placement industry operations. All these professionals have undergone various training programs as well. You can connect with us by dialing our numbers at any time of the day.

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