Front Office Executive jobs in Mumbai - Intelact Business Solutions

  • 23 Views
  • 0 Applicants
  • 2018-08-07

Job Description

Position : Sr. Executive

Qualification : HSC/Any graduates

Experience : 1-2

Location : Mumbai

Gender : Female

Job Description

1) Retain clients expressing desire to cancel the booking / contract due to delay in project or various other reasons

2)Win-back clients who have already cancelled and get their trust and investment back in the business

3)Direct negotiation with the entitled clients about refunds and other payments

4)Deed of cancellation (DOC) closure meet with the cancellation clients,ensuring all the Ts&Cs are discussed correctly and customer's exit experience is smooth & wonderful

5)Managing the overall refund/payment inventory for cancellations, including designing a detail Plan Of Action for refund/payment disbursement to

Industry

Call Centre / BPO / KPO

Functional Area

Front Office / Executive Assistant / Data Entry

Number of Vacancy

1

Education

Higher Secondary


About Intelact Business Solutions

Intelact Business Solutions (IBS) provides Recruitment & Staffing Solutions to various companies. IBS also creates avenues for prospective job seekers.

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