Essential Duties & Responsibilities:
manages Service Aspects in all Food and Beverage Assigned Areas and Events, and Acknowledges, Greets and Thanks all Members and Guests
ensure Proper Room Preparation, Including Set-up of Tables, Chairs, Linens, Table Settings, Glassware, Etc.
confirms that all Service Staff are in Proper Uniform and Adhere to the Clubs Appearance Standards
hires, Manages and Trains Staff in all Technical and Non-technical Aspects of Their Role Including Club Standards of Quality and Service
creates, Maintains and Distributes Weekly Schedules for Staff and Communicates Changes as Appropriate to All
communicates with Service and Kitchen Staff Regarding Reservations And/or Special Events
conducts Pre-shift, Pre-meal And/or Pre-event Meetings with all Necessary Staff
evaluates and Supervises Performance and Carries Out Disciplinary Action as Needed, in Accordance with the Clubs Policies and Applicable Laws
make Rounds of all Food and Beverage Outlets to Ensure Member/guest Needs are Met
responsible for Employee Relation Issues and Reviews Incidents with Human Resource Manager
completes and Administers Employee Performance Appraisals
conducts Monthly Beverage Inventories and Quarterly China, Glass and Silverware Inventories
controls Costs of all Food and Beverage Outlets By Assisting Management, as Requested, in Purchasing, Maintaining Effective Profit and Loss Controls and Monitoring Labor Costs Following Demand Patterns, Budget and Local Labor Laws
maximizes Food and Beverage Sales By Identifying and Targeting Sales Opportunities Through Marketing Including Promotions and Special Events and By Training Staff On Up-selling.
protects Property Members and Guests By Training Staff in and Adhering to all Safety, Sanitation, Food Preparation, Food Storage and Alcohol Beverage Control Policies Including Confirming Legal Drinking Age and Discontinuing Service to Intoxicated Guests
maintains Member and Guest Satisfaction By Handing Inquiries, Concerns or Comments and Providing Solutions; Acquiring Feedback from Members/guests and Co-workers in Order to Ensure Satisfaction And/or Implement Service Improvement Ideas; Developing New Concepts to Ensure Customer Satisfaction and Repeat Business
maintain Consistency of Service By Being Aware of and Prepared for all Course Events, Large Parties and Reservations that May Affect Food and Beverage Service Operations
ensures a Pleasant Dining Experience in all Outlets By Collaborating with Executive Chef in the Creation of Menus and Menu Pricing as Requested
communicates and Teams Well with other Departments (. Banquets, Restaurant, Caf, Room Service Etc.) Ensuring Appropriate Staff Levels for all Events and Ensuring Assigned Responsibilities are Carried Out.
Experience : Fresher
No. of Openings : 5
Education : Any Bachelor Degree
Role : Food Beverage Manager
Industry Type : Hotel / Restaurant / Hospitality
Gender : [ Male / Female ]
Job Country : India